Kevin Allford on 09 Nov 2020
Never been treated so rudely as I was today at Straights. As I was telling them what I needed, the owner scoffed and told the other employee u201che doesnu2019t know what he needsu201d and walked away. Donu2019t go in there for anything unless you have a model number! I wanted a weed eater handle to put on a spray wand pipe. There is no model number so they walked away from me as I was pointing at a handle on a weed eater in stock and telling them that is the one I wanted.
Claudia De Luna on 05 Aug 2020
While on the search for a legitimate part for our husqvarna riding lawn mower. I came across this wonderful shop. Not being mechanical inclined, I called and soon the lady on the phone and I had found the part! They were holding it for me at the front desk. As soon as I got there I was instantly helped and on my way in less than 5 min! Great experience and I will be back to shop for more parts if need be in the future.
john on 22 Dec 2020
They have great customer service and go out of their way to help you. I would recommend this place to anyone that needs Parts they have in stock or can I order.
Jim Gallagher on 01 Apr 2021
Dealer replaced a short block on my Grasshopper zero turn. The shop left the factory oil drain tube off. When I called Sandy she tried not to own up to the shops mistake but finally agreed. Upon picking it up they provided a universal drain tube - see pictured vs the oem factory drain tube.nI found a new dealer in Siloam Springs I can trust. Silly to not take care of the customer & loose business over apox $20.
Eddie Pullin on 21 Mar 2021
Awesomeness salesman. Took the time to explain and answer my questions. Awesomeness folks at the counter. I bought the 3920 T echo weedeater. Super nice and extremely powerful.